Skewb is transforming the Utilities sector through innovative solutions that tackle industry-wide challenges. Since our founding in 2018, we’ve grown from 2 people to a team of over 250, with no signs of slowing down. Our “Skewbers” are passionate, curious, and committed to making the ordinary, extraordinary. Our core values, Outcome Focused, Integrity, Citizenship, Simplicity, Co-create & Collaborate, are at the heart of everything we do. When you join Skewb, you become part of a dynamic, supportive team where ideas thrive, voices are heard, and real impact is made. We value diversity, empower individuals, and work together to drive meaningful change.

The Role

You will be supporting the business on its continued growth, working directly with customers and supporting the Gas Transition & Futures team. The role will see you lead on the development of programmes of work for both current and new clients. You will coordinate delivery across multiple clients and business areas through the development and assurance of the plan, management of risk and ensuring strong stakeholder engagement. In this role you will work alongside operational and transformation teams ensuring the end solution meets clients’ requirements and expectations, and will then be accountable for successful delivery of programmes of work with the client to enable achievement of outcomes.

Key Responsibilities 

• Lead the delivery of developing investment programmes of work across various clients providing advice and support to the Skewb team and the client to help them meet their business objectives.
• Deliver a plan to ensure delivery of regulatory objectives via asset intervention activities.
• Act as a primary point of contact for clients regarding ongoing deployment delivery, issues, and updates.
• If relevant manage a team of deployment leads to ensure project outcomes are achieved
• Work alongside the client and their supply chain to ensure optimised programmes of work are delivered.
• Identify service improvement opportunities and drive initiatives to enhance operational efficiency and service quality.
• Produce management information and presentations.
• Key stakeholder engagement.

Person Specification

• A highly proactive and collaborative individual who takes ownership of tasks and works well within diverse teams to drive outcomes.
• Excellent communication and interpersonal skills, able to build trust and alignment with both internal and external stakeholders.
• Strong client service orientation, with a commitment to responsiveness, accountability, and delivering added value.
• Thrives under pressure and remains focused and composed in high-paced, dynamic environments, adapting quickly to shifting priorities.
• Energetic, hands-on, and solutions-oriented, with a “roll your sleeves up” approach.
• Comfortable operating in ambiguity, demonstrating initiative, curiosity, and the resilience needed to deliver results in complex transformation programmes.

Skills and Experience

• Proven experience in delivering programme management projects and navigating complex business environments to support smooth cross-team transitions.
• Strong track record of working in cross-functional teams and stakeholders to achieve shared goals efficiently.
• Skilled in asset intervention programme management, especially in fast-paced or evolving environments.
• Background in customer-facing roles, with a focus on service delivery, client interaction, and resolving challenges with a customer-first mindset.
• Exposure to the utilities or infrastructure sector, including customer management, street works, works management, control room operations, or connections (desirable).
• Understanding of regulatory and operational challenges in utility networks (desirable).

Education and Qualifications

• There are no specific education requirements or qualifications needed for this position.